Introduction

Donald Moss Corp. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our freight trucking services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit a quote request or contact form
  • Request our freight services
  • Communicate with us via phone, email, or other channels
  • Create an account for ongoing business relationship

This information may include:

  • Full name and business name
  • Email address
  • Phone number
  • Business address and shipping addresses
  • Billing information
  • Cargo and shipment details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device type

How We Use Your Information

We use the information we collect to:

  • Provide and manage our freight transportation services
  • Process quote requests and communicate about shipments
  • Send service updates and operational communications
  • Respond to inquiries and provide customer support
  • Process payments and maintain billing records
  • Improve our website and services
  • Comply with legal obligations

Third-Party Access

We may share your information with third parties in the following circumstances:

  • Service Providers: We work with vendors who assist in our operations, including payment processors, website hosting, and analytics services. These providers are bound by confidentiality obligations.
  • Business Partners: When necessary to complete your shipment, we may share relevant information with logistics partners, warehouses, or delivery recipients.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Active service relationships
  • Legal and regulatory compliance requirements
  • Legitimate business purposes such as records retention

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Objection: Object to certain processing of your information.
  • Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Data Deletion Requests

To request deletion of your personal information, please submit a written request to contact@donaldmoss.com with the subject line "Data Deletion Request." Include your name and sufficient information to verify your identity. We will process your request within 30 days, subject to any legal obligations requiring us to retain certain records.

Cookies

Our website uses cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates the most recent revision. We encourage you to review this policy regularly.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Donald Moss Corp.
655 US Highway 27 N
South Bay, FL 33493, USA
Email: contact@donaldmoss.com
Phone: +1 (970) 896-9557